Udall: Wireless Announcement Marks Big Improvement to Prevent "Bill Shock"
WASHINGTON - U.S. Senator Tom Udall (D-NM) issued the following statement regarding today's announcement by CTIA, the Wireless Association, the Federal Communications Commission (FCC) and Consumers Union regarding cell phone "bill shock":
"At least 30 million Americans have suffered cell phone 'bill shock' after exceeding the limit of their monthly wireless plan. Over a year ago, I offered a simple solution. Phone companies should alert a consumer before they go over their limit for data, text messages, or minutes. I was pleased to learn today that FCC Chairman Julius Genachowski and wireless companies have agreed to new guidelines to protect consumers from 'bill shock', including proposals from my legislation.
"With nearly 300 million cell phones in the U.S. and faster connection speeds increasing the amount of data an individual can access, these new guidelines are a big improvement to protect the growing number of Americans who depend on mobile devices. Moving forward, it's important for the FCC to continue standing up for the best interests of these consumers and ensure that wireless companies stick to the commitments outlined today."